Looking for ways to say “Yes!”

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How often do you say “no” automatically, when the answer could just as easily be “yes”?  How might things change for you and those you work with if you were consistently looking for ways to say “yes”?

Recently I spent time with a family whose overarching philosophy is to say “yes” Say yeswhenever possible. To be sure, this sometimes results in muddy clothes or unorthodox uses of household items.  But really, why shouldn’t a water bottle be converted into an ant-farm or bee-house? And because of this parental mindset, the very young children in this family are curious, creative, courageous, and glowing with confidence.

How can you build these traits in the people you are developing at work? One thing you can do is to consistently and persistently look for ways to say “yes.”  Maybe it’s a suggestion for a new way to handle a long-standing procedure, or a change in the office layout, or introducing new items on the lunch menu. Whatever it is, try thinking first about how it might work, rather than how it can’t work. “No” shuts down communication and blocks creativity. An employee, or anyone for that matter, who expects to hear “no” as an answer will soon stop asking.

That being said, of course there are times when you do have to say “no.” It’s important to think ahead of time about what is non-negotiable for you and your organization and then make those things clear to others up-front. Getting a “no” response when you’ve crossed a line that you were previously aware of is a much different thing than experiencing a limiting environment where “no” is the pervasive mindset.

Think about your week so far.  How many times have you said “no” when you might have said “yes”?  How might you approach things differently going forward?

Expertise anyone?

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Outliers: The Story of Success –

Building expertise

How do we build expertise in something? Why do some people become experts in their field and others never do?

Another favorite of mine from Malcolm Gladwell, here he looks at people who've become experts in a variety of fields - ice hockey, music, computer programming, and more. Gladwell found commonalities in those achieving high levels of success, regardless of field. A certain amount of innate talent is necessary, yes. But having that, the real key to success lies in practice - intentional, focused practice for an enormous amount of time. 10,000 hours is a number that comes up again and again in studies.

Think about out something you're really good at. How do you take your skills to the next level? 

 

 

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Making a big impact

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The Tipping Point: How Little Things Can Make a Big Difference –

Making a big impact with small changesHow is it that small changes can lead to widespread, even epidemic-like changes?  What causes something to reach the tipping point, where critical mass creates its own momentum?  Malcolm Gladwell made some surprising discoveries when researching these questions.  He shares insights on what makes certain people more influential than others, what makes some communications more successful and memorable than others, and the importance of situational context on shaping our beliefs and actions.

The small things we do can be powerful and have a meaningful impact on ourselves, our families, and our communities.  Sometimes it seems overwhelming to make a change, and we may feel like we need to take giant, dramatic steps to reach our goals.  But think about every journey you've ever been on.  They all start with a single step in the right direction.

 

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Why it’s good to stumble now and then

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I stumbled while running the other day.  Fell, actually.  Pretty much flat-out.  I’m happy to report that I did get up, and, after taking a quick inventory of scrapes and what would soon be bruises, kept on going.  Just like we do in life, right?  Later, I analyzed what had happened.  Why did I fall?  Because I had my eyes on something I Achieve goals runningwas trying to reach up ahead and neglected to also pay attention to the (uneven) ground right in front of me.

This is very much like working to achieve goals in work, school, and life.  While we need to keep our eyes on the end-goal, the ultimate prize, we also need to attend to those things right in front of us.  If we don’t, we might find ourselves stumbling so often that we never reach the goal.  On the flip side, there is a risk in focusing too much on the minutia where it’s easy to get side-tracked or otherwise entangled in obstacles.

If we stumble now and then, is that such a bad thing?  What if we never challenge ourselves enough to risk failing? If we stumble on our way to the goal, might it mean that we are growing and stretching our capabilities?  Too much caution could bog us down, keeping us from moving forward at all.  So balance is important, moving forward, but with purpose and focus on many levels.

And what if attention to detail just isn’t your strength?  Or goal-setting is a challenge?  These may be good opportunities for collaboration, perhaps developing a team of people that have many and varied strengths to offer.  A team of this sort also offers support of another kind, as members hold each other up while all are learning and building new skills.

What strategies have you used in the past to balance between the end goal and the specific steps to get there?  What new ideas do you think you could try tomorrow?

 

Learning transfer – why should you care?

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Perhaps you are the person in your organization responsible for making sure everyone learns a critical new procedure. Everyone attends a full-day training. The training event gets great reviews in the follow-up surveys, and the participants earn high scores on tests given at the end of the session.  But when the participants get back on the job, they have trouble applying what they learned and don’t follow the new procedure. What happened? Or rather, didn’t happen? Learning transfer. And when learning transfer doesn’t happen, it’s costly. Not only because the new procedure isn’t used properly (or at all), but also because of all the costs that go into training, and potentially re-training members of the organization.

What is learning transfer? It’s the ability of learners to apply what they learned in the “classroom” to their real-world environment. If you are familiar with the Kirkpatrick Model of training evaluation, you might think of this as Level 3, measuring how well learners apply what they’ve learned. The good news is that it’s possible to design instruction in a way that promotes learning transfer. Recent research about how our brains learn has found remarkable things with direct application to the learning environment. Instruction designed with a focus on these concepts is far more likely to result in learning transfer.

Learning transfer

Here’s an example. Research shows that our brains are constantly seeking new and interesting stimuli and there are limits to the amount of time we can successfully stay focused on one particular task (Sousa, 2011). This means that in a learning setting, our minds will begin to wander, looking for novelty if the instruction does not provide it. So when an instructor stands in front of a group lecturing for an hour, what do you think happens? Most listeners probably check out after the first 10-15 minutes, thinking about all kinds of things that are most likely not related to the instruction. John Medina (2008) refers to this as the 10-minute rule and designs his lectures around this concept, introducing something to refocus interest right before each 10-minute mark.

How do we ensure that training-time is time well-spent?   That participants come away from training able to apply what they’ve learned? That the same training doesn’t have to be re-administered a few months down the road because it hasn’t been applied?

The key is to consider learning transfer when designing every aspect of instruction: the learning environment, the format. the content, and everything else. In this way, the resources spent on developing, implementing, and participating in training result in the maximum benefit to the organization and its people.

 

References:

McGinty, J., Radin, J., & Kaminski, K. (2013). Brain-friendly teaching supports learning transfer. In L. M. Kaiser, K. Kaminski, & J. M. Foley (Eds.), New directions for adult and continuing education: Learning transfer in adult education, pp. 49-59). Hoboken, NJ: Wiley Periodicals, Inc.

Medina, J. J. (2008). Brain rules: 12 principles for surviving and thriving at work, home, and school. [Kindle]. Retrieved from eISBN: 978-0-979=77778-3

Sousa, D. A. (2011). How the brain learns (4th ed.). Thousand Oaks, CA: SAGE.

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